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Dyna Training

Privacy Policy

Last updated: 2026 · Compliant with the Protection of Personal Information Act, 4 of 2013 (POPIA)

Who we are

DYNA Training (Pty) Ltd, trading as Dyna Training — Gauteng (“Dyna Training”, “we”, “us”), is the responsible party for the personal information described in this policy. We provide accredited leadership and management training. Our postal address is Box 4195, Halfway House 1685, Midrand, South Africa. This policy explains what personal information we collect through this website, why we collect it, and the rights you have over it.

Information we collect

We collect personal information directly from you when you use this website:

  • Contact & quote forms — your name, email address, phone number, company name, number of delegates and message.
  • Learner & PEQ survey forms — for enrolled learners, information submitted through our programme evaluation questionnaires and pre-programme forms (e.g. name, contact details, employer, programme feedback), collected via Google Forms and stored in Google Sheets on our behalf.
  • Automatically collected data — standard server logs (IP address, browser type, pages visited, date/time) generated by normal website operation, used only for security and troubleshooting.

This website does not use advertising or analytics cookies. We do not knowingly collect personal information from children.

How we use your information

We use your information to respond to enquiries, prepare quotes, administer training programmes and delegate bookings, process programme evaluation feedback, and communicate about programmes you have expressed interest in. We do not sell your personal information, and we do not use it for unsolicited marketing.

Legal basis for processing

We process your personal information because it is necessary to perform a contract with you (e.g. arranging your training), to take steps at your request before entering into one (e.g. preparing a quote), because you have consented (e.g. submitting a form), or because it is necessary for our legitimate business interests in a way that does not override your rights.

Sharing with third parties

We share personal information only with service providers who help us run the business, under instruction and with appropriate safeguards — for example, our hosting provider, email delivery, and Google (Forms/Sheets, used to run and store survey responses). We do not sell or rent your information to third parties for their own marketing.

Data security & retention

We take reasonable technical and organisational measures to protect your information against unauthorised access, loss or disclosure. We retain personal information only for as long as necessary to fulfil the purpose it was collected for, to maintain our learner and accreditation records, or as required by law, after which it is securely deleted or anonymised.

Your rights

Under POPIA you have the right to be told what information we hold about you, to access a copy of it, to have it corrected or deleted, to object to or restrict our processing of it, to withdraw consent at any time, and to lodge a complaint with the Information Regulator. To exercise any of these rights, contact us at info@dynatraining.co.za — we will respond within a reasonable time and always within one month.

SAQA & the National Learner Records Database

Our enrolment forms are designed according to South African Qualifications Authority (SAQA) specifications, to transmit basic learner information — independent of enrolments, qualifications or completion data — to the National Learner Records Database (NLRD). By enrolling, learners acknowledge and consent to DYNA Training (Pty) Ltd, including its subsidiaries and associates, using their personal information as defined in relevant legislation for updating the NLRD. DYNA Training commits to not supplying this information to any other third party.

Complaints

If you believe we have not handled your personal information properly, please contact us first so we can resolve it. You may also lodge a complaint with South Africa's Information Regulator: Woodmead North Office Park, 54 Maxwell Drive, Woodmead, Johannesburg, 2191 · POPIAComplaints@inforegulator.org.za.

Changes to this policy

We may update this policy from time to time to reflect changes in our practices or the law. The “last updated” date at the top of this page shows when it was last revised. We encourage you to review it periodically.

Contact

Questions about this policy or your personal information? Email info@dynatraining.co.za or call 011 315 5015 (Mon–Fri, 08:00–16:00).